The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders
06 - 08 October, 2025
| Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands
Jaclyn Kao
Head of Beauty Tech - La Roche Posay L'Oréal Groupe
Summit Day One - Tuesday, 7th October 2025 [CET]
11:00 PANEL DISCUSSION: CREATE EXCEPTIONAL CUSTOMER EXPERIENCES THAT DRIVE LOYALTY & ADVOCACY
- Learn how to design service interactions that inspire brand advocacy
- Explore strategies to drive emotional connections with customers at every touchpoint
- Discover how leading companies measure and sustain CX excellence
Check out the incredible speaker line-up to see who will be joining Jaclyn.
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