Tjaša Kolenc Filipcic

Executive Director, Customer Experience, Marketing and Corporate Communication Triglav Group

Summit Day Two - Wednesday, 7th October 2026 [CET]

11:00 Roundtable: Financial Services

Customer expectations for seamless, digital-first service are rising rapidly across financial services, while regulation, security, and trust remain critical priorities. This roundtable brings together CX leaders from banking, insurance, and financial institutions to discuss shared industry challenges, explore how customer expectations are evolving, and exchange ideas on delivering exceptional experiences in a highly regulated environment.

Check out the incredible speaker line-up to see who will be joining Tjaša.

Download The Latest Agenda

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