The #1 European event series for progressive
contact centre, CX and digital service leaders
07 - 09 October, 2024
| The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre
CCW Europe Sponsors and Partners
Join us at the Customer Contact Week Europe on October 7th-9th in Amsterdam, to connect with 450+ European leaders in customer service, contact centres and customer experience driving change enterprise-wide and shaping the future of their CX strategies.
Complete the below form to learn about the available sponsorship opportunities.
2024 Sponsors
Alorica
Website: https://www.alorica.com/
Operating in the CX industry, Alorica is the digital CX partner of choice for 250+ innovative companies worldwide. With a presence in 19 countries, our 100,000 solutionists deliver tailored interactions and insights, fostering long-term loyalty. Leveraging voice, chat, and social platforms, we drive business transformation and growth through positive customer... Read More
Capita
Website: https://www.capita.com/
Capita is a leading provider of business process services, driven by data, technology and people. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. Read More
Cognigy
Website: cognigy.com
Cognigy is a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Cognigy’s award-winning AI understands user intents precisely and enables natural dialogs in over 100 languages. Easily... Read More
Conduent
Website: https://www.conduent.com/
Conduent offer a full range of Customer Experience, (CX), Engagement, Multichannel, document and consulting services to the world’s largest organizations. With the acceleration of technology, automation and personalization coupled with changing market dynamics, customer experience approaches are evolving fast. Consumers expect a highly personalized experience, no matter where they are... Read More
CSG
Website: https://www.csgi.com/
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders... Read More
Foundever
Website: http://www.foundever.com/
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and... Read More
Gear Inc
Website: http://www.gearinc.com
Gear Inc was established in 2007 to meet a global demand for high quality and dependable outsourced IT service providers. Today, we provide tailor-fit BPO solutions which seamlessly align with your needs, to form a highly-tuned engine of growth that helps you achieve your goals. Across multiple industries and time... Read More
Language I/O
Website: http://languageio.com/
Language I/O is an AI-powered, real-time translation platform that connects people across language barriers. With Language I/O, your employees can communicate seamlessly with your customers, prospects and one another in over 150 languages without the awkwardness you’ve come to expect from other translation tools. With integrations into Salesforce, ServiceNow, Zendesk,Oracle... Read More
Qualtrics
Website: www.qualtrics.com
Qualtrics, the leader and creator of the experience management category, is a cloud-native software platform that empowers organizations to deliver exceptional experiences and build deep relationships with their customers and employees. With insights from Qualtrics, organizations can identify and resolve the greatest friction points in their business, retain and engage... Read More
Sprinklr
Website: https://www.sprinklr.com/
At Sprinklr, our mission is to enable every organization on the planet to make their customers happier. Sprinklr is the leading enterprise company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern... Read More
Sutherland
Website: https://www.sutherlandglobal.com/
Sutherland is a global leader in business and digital transformation. Leveraging our core expertise in artificial intelligence, automation, cloud engineering, advanced analytics, and our advanced products and platforms, we unlock digital performance for our clients. We work with iconic brands worldwide (across Healthcare, Insurance, Banking and Financial Services, Communications, Media... Read More
Verint
Website: https://www.verint.com/
Verint is a passionate community of employees, partners and customers who work relentlessly to discover new possibilities in customer engagement technology. We’ve been the industry pace setter since our inception more than 25 years ago, as demonstrated by a steady stream of innovations and market-first acquisitions, hundreds of patents, a... Read More
Zenarate
Website: https://www.zenarate.com/
Zenarate AI Coach develops confident top-performing agents delivering consistently superior customer experiences through AI Simulation Training. AI Coach is the “flight simulator” for customer service and sales agents. In training, where agents are immersed in life-like conversation, screen, and chat simulations to master high-impact topics, they will face with live... Read More
Sound of Data
Website: http://www.soundofdata.com
World leading brands need to reinforce their positions through always-accessible customer care. Making sure calls get straight through to service centers. And nobody is left hanging on the line.At Sound of Data, we know how precious the human voice is to effective communication. And that there’s nothing worse than an... Read More
Yoummday
Website: https://www.yoummday.com/
yoummday stands for “you made my day” and is one of the fastest-growing technology companies in Europe. The yoummday platform combines a comprehensive modular workforce management software with over 15,000 quality-assured, self-employed customer service professionals from 60+ countries speaking more than 30 languages registered to handle sales and customer service... Read More
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