WELCOME TO THE CCW
EUROPE SUMMIT 2025
06 - 08 October, 2025
| Amsterdam, Netherlands
Sponsors & Exhibitors at the CCW Europe Summit
Platinum Partner
Cognigy
Website: cognigy.com
Cognigy is a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Cognigy’s award-winning AI understands user intents precisely and enables natural dialogs in over 100 languages. Easily... Read More
Sprinklr
Website: www.sprinklr.com
At Sprinklr, our mission is to enable every organization on the planet to make their customers happier. Sprinklr is the leading enterprise company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern... Read More
Platinum Exhibitor
Krisp
Website: krisp.ai
Krisp’s patented Voice AI technology improves voice communication through audio cleansing, noise cancellation, accent conversion, live speech-to-speech translation, and call transcription and summarization. Offering full privacy, Krisp works on-device, across all audio hardware configurations and applications that support digital voice communication. Today, Krisp processes over 75 billion minutes of voice... Read More
Gold Partner
Five9
Website: www.five9.com
Five9 is the largest pure cloud contact center software provider with more than 1,600 customers and facilitating more than 3 billion calls per year. The Five9 VirtualContact Center and Predictive Dialer are revolutionizing the contact center industry, bringing the power of the cloud to customer service and sales organizations around... Read More
Foundever
Website: www.foundever.com
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and... Read More
Gamma
Website: www.gammagroup.co
Gamma Experience blends products for small and medium-sized businesses and designs enterprise-grade solutions for organisations striving to provide the best possible customer experience. If you are aiming for great customer service, no matter your size, you’re in the right place. Read More
Google Cloud
Website: https://cloud.google.com/
Google Cloud is the new way to the cloud, providing AI, infrastructure, developer, data, security, and collaboration tools built for today and tomorrow. Google Cloud offers a powerful, fully integrated and optimized AI stack with its own planet-scale infrastructure, custom-built chips, generative AI models and development platform, as well as... Read More
Language I/O
Website: languageio.com
Language I/O is an AI-powered, real-time translation platform that connects people across language barriers. With Language I/O, your employees can communicate seamlessly with your customers, prospects and one another in over 150 languages without the awkwardness you’ve come to expect from other translation tools. With integrations into Salesforce, ServiceNow, Zendesk,Oracle... Read More
Nextiva
Website: www.nextiva.com
Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and... Read More
Parloa
Website: www.parloa.com
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI, safely and... Read More
Sutherland
Website: www.sutherlandglobal.com
At Sutherland, we are a leading global business and digital transformation partner. We work with iconic brands worldwide in Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities industries. We bring our clients a unique value proposition through market-leading technology... Read More
Talkdesk
Website: www.talkdesk.com
Talkdesk® is on a mission to rid the world of bad customer experience. With our cloud-native, generative AI-powered CX platform, purpose-built industry solutions, and extensible AI offerings, we empower enterprises in the cloud and on-premises to deliver exceptional customer experiences that make them more competitive, grow revenue, reduce costs, and... Read More
Verint
Website: www.verint.com
Verint is a passionate community of employees, partners and customers who work relentlessly to discover new possibilities in customer engagement technology. We’ve been the industry pace setter since our inception more than 25 years ago, as demonstrated by a steady stream of innovations and market-first acquisitions, hundreds of patents, a... Read More
Zowie
Website: getzowie.com
Zowie is the Customer AI Agent Platform. We help enterprises build, orchestrate, and coach customer-facing AI agents across any channel, any workflow, and at any scale. Our AI Agents don’t just respond; they resolve. From processing refunds to updating accounts, Zowie automates complex service tasks with zero hallucinations and total... Read More
Gold Exhibitor
CRESTA
Website: www.cresta.com
Cresta combines the best of AI and human intelligence to transform conversations and workflows at every level of the contact center. Discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every member of your team to work smarter and faster. All with a single platform... Read More
ElevenLabs
Website: elevenlabs.io
ElevenLabs is an AI Audio research and deployment company on a mission to make content universally accessible in any language and in any voice. ElevenLabs models generate realistic, versatile and contextually-aware speech and sound effects across 32 languages. The technology is used to voice audiobooks and news articles, animate video... Read More
Silver Partner
CSG
Website: www.csgi.com
At CSG, we help leading organizations rival competitors by delivering personalized, timely touchpoints with customers. Our solutions leverage intelligent digital experiences and connected data to entice customers to choose your brand repeatedly. By addressing everyday moments that matter most, we help you move rapidly and realize measurable success in months,... Read More
PG Forsta
Website: www.forsta.com
Forsta powers the HX (Human Experience) Platform—a comprehensive technology solution for experience measurement, data analytics, and insights. Purpose built for market research teams, Research HX streamlines workflows with best in class data collection tools, sample management including custom panel capabilities, advanced analytics and AI-driven insights, to uncover deep audience understanding.... Read More
Silver Exhibitor
HaloCRM
Website: usehalo.com/halocrm
HaloCRM is a best in class, low to no code solution with out-of-the-box industry best practise processes and workflows. Developed by our expert in-house team, HaloCRM blends industry best practises and feedback from our global customer base together, into a future proof solution that over 100,000 users depend on in... Read More
Kindly.ai
Website: www.kindly.ai
Kindly is one of Europe’s leading chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. The company offers a platform that combines advanced machine learning techniques, conversational and generative AI to enhance the customer experience and improve the efficiency of customer service... Read More
Sound of Data
Website: www.soundofdata.com
World leading brands need to reinforce their positions through always-accessible customer care. Making sure calls get straight through to service centers. And nobody is left hanging on the line.At Sound of Data, we know how precious the human voice is to effective communication. And that there’s nothing worse than an... Read More
Synthflow AI
Website: synthflow.ai
Deliver exceptional customer support 24/7 with Synthflow Voice AI Agents: automate outbound calls and streamline inbound customer interactions. Create human-like conversations that feel personal and natural—at just a fraction of the cost. Our voice AI agents work tirelessly, adhering to strict guardrails ensuring every call is compliant, efficient, and on-brand.... Read More
Zoom
Website: https://zoom.us/
Zoom’s mission is to provide an AI-first work platform for human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion that empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center,... Read More
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