5 - 7 October 2026
| Amsterdam, Netherlands
Sponsors & Exhibitors at the CCW Europe Summit
Join us at the CCW Europe Summit on 5-7 October 2026 in Amsterdam, to connect with 550+ leaders driving change enterprise-wide and shaping the future of their CX strategies.
Contact us to learn about available sponsorship opportunities.
Lead Partner
NiCE Cognigy
Website: www.cognigy.com/nice
NiCE Cognigy is a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. NiCE Cognigy's award-winning AI understands user intents precisely and enables natural dialogs in over 100... Read More
Platinum Partner
LivePerson
Website: www.liveperson.com
LivePerson (NASDAQ: LPSN) is a leader in predictable conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power... Read More
SoundHound AI
Website: www.soundhound.com
SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare,... Read More
Gold Partner
Cresta
Website: www.cresta.com
Cresta unlocks the true potential of your customer experience, turning every conversation into a competitive advantage. Combining the best of AI and human intelligence, Cresta improves customer outcomes while powering revenue and efficiency gains across every channel. The platform transforms contact centres with AI agents, AI-augmented human agent assistance, and... Read More
Five9
Website: www.five9.com
Five9 empowers organisations to create hyper-personalised and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every... Read More
Language I/O
Website: languageio.com
Language I/O is an AI-powered, real-time translation platform that connects people across language barriers. With Language I/O, your employees can communicate seamlessly with your customers, prospects and one another in over 150 languages without the awkwardness you’ve come to expect from other translation tools. With integrations into Salesforce, ServiceNow, Zendesk,Oracle... Read More
Parloa
Website: www.parloa.com
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI, safely and... Read More
Sierra
Website: sierra.ai
Sierra is the platform that helps businesses build better, more human customer experiences with AI. Founded by industry veterans Bret Taylor and Clay Bavor, Sierra enables companies to deploy autonomous AI agents that provide fast, personalised, always-on support across channels. Trusted by brands like Sonos, Next, and WeightWatchers, Sierra’s flexible... Read More
Sutherland
Website: www.sutherlandglobal.com
At Sutherland, we are a leading global business and digital transformation partner. We work with iconic brands worldwide in Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities industries. We bring our clients a unique value proposition through market-leading technology... Read More
Verint
Website: www.verint.com
Verint is a passionate community of employees, partners and customers who work relentlessly to discover new possibilities in customer engagement technology. We’ve been the industry pace setter since our inception more than 25 years ago, as demonstrated by a steady stream of innovations and market-first acquisitions, hundreds of patents, a... Read More
Zendesk
Website: www.zendesk.com/
Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise.... Read More
Gold Exhibitor
Assembled
Website: www.assembled.com
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast, flexible support operations. Built for scale, Assembled helps teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimise staffing across in-house and BPO teams. Whether it’s chat, email, or phone, Assembled... Read More
ElevenLabs
Website: elevenlabs.io
ElevenLabs is an AI Audio research and deployment company on a mission to make content universally accessible in any language and in any voice. ElevenLabs models generate realistic, versatile and contextually-aware speech and sound effects across 32 languages. The technology is used to voice audiobooks and news articles, animate video... Read More
Krisp
Website: krisp.ai
Krisp’s patented Voice AI technology improves voice communication through audio cleansing, noise cancellation, accent conversion, live speech-to-speech translation, and call transcription and summarization. Offering full privacy, Krisp works on-device, across all audio hardware configurations and applications that support digital voice communication. Today, Krisp processes over 75 billion minutes of voice... Read More
Zowie
Website: getzowie.com
Zowie is the Customer AI Agent Platform. We help enterprises build, orchestrate, and coach customer-facing AI agents across any channel, any workflow, and at any scale. Our AI Agents don’t just respond; they resolve. From processing refunds to updating accounts, Zowie automates complex service tasks with zero hallucinations and total... Read More
Silver Partner
Foundever
Website: www.foundever.com
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and... Read More
Silver Exhibitor
Evaluagent
Website: www.evaluagent.com
If you care about customer experience, you can’t afford to miss what matters.evaluagent combines Real-Time QA, Auto-QA, and Conversation Intelligence to uncover the root causes behind poor customer experiences. As the first true Quality Intelligence platform, we help you spot pain points, fix them quickly, and share insights that drive... Read More
Hiya
Website: hiya.com
Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we’ve been at the forefront of voice intelligence innovation. In 2016, we launched Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers... Read More
Kindly.ai
Website: www.kindly.ai
Kindly is Europe's most reliable agentic support platform, helping leading enterprises like Booking.com, Norwegian Airlines and Youfone, create AI Support Agents that scale automated customer support across every channel. With its low-code interface, Kindly transforms customer support managers into AI Support Leaders who build personalized and natural interactions that customers... Read More
Vyntellifence
Website: vyntelligence.com
Vyntelligence (Vyn®) is the market-leading Agentic Video Intelligence Work Platform designed for customers, contractors, and colleagues. Vyn® simplifies and speeds up work with short video data capture and Agentic Video Intelligence. Trusted by 90% of top UK utilities, as well as telecommunications and retail clients, Vyn® powers collaboration across multibillion-dollar... Read More
Whatfix
Website: whatfix.com
Whatfix is an AI platform advancing the "userization" of enterprise applications, empowering companies to maximise the ROI of their digital investments. Powered by a proprietary AI engin,e ScreenSense, Whatfix continuously interprets application workflow context and user intent to boost user productivity, ensure process compliance, and elevate user experience across applications.... Read More
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