Graia is a new agent-centric AI and CCaaS platform co-developed by systems integrator Geomant, CCaaS vendor Buzzeasy and Bulb Technologies. Graia’s platform offers a wide range of AI applications in addition to extensive CCaaS functionality. Graia presents the platform in 2 verticals: an Agentic AI-powered CCaaS solution, supporting over 100 languages and prebuilt agentic AI solutions for industry verticals like banking, insurance, retail, telecom and more.