Michiel Kouijzer

Product Manager - Digital Experience Essent

Michiel Kouijzer has spent over ten years at Essent, the Netherlands' largest energy supplier, most of it building things that didn't exist yet. Contact centre platforms, personalisation infrastructure, digital journeys at scale. He now leads digital experience product management, UX research & digital strategy. The question he keeps coming back to: how do you build digital experiences that change behaviour, not just measure it?

Check out the incredible speaker line-up to see who will be joining Michiel.

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