Maciej Malesa

Head of Unified Commerce Experience Schneider Electric

Summit Day One - Tuesday, 6th October 2026 [CET]

11:20 Debate: Agree or Disagree: Most Organisations Are Moving Too Fast With AI

The pressure to adopt AI is accelerating across industries, driven by competitive pressures and board-level expectations. However, rapid implementation may outpace governance, workforce capability, and operational readiness. This debate explores whether organisations are embracing AI responsibly or rushing adoption without sufficient strategic alignment, risk management, and cultural preparation.

Learning Objectives

• Understand risks associated with accelerated AI deployment

• Evaluate arguments for rapid innovation versus cautious adoption

• Consider organisational readiness when implementing new technologies

Key Takeaways

• Clear perspectives on the pace of AI adoption

• Factors leaders should evaluate before scaling AI initiatives

• Insights to guide responsible AI implementation

Summit Day Two - Wednesday, 7th October 2026 [CET]

11:00 Roundtable: Energy and Utilities

Energy and utilities organisations are undergoing significant transformation driven by regulation, sustainability goals, and evolving customer expectations. This roundtable explores how CX leaders in the sector are improving service accessibility, supporting vulnerable customers, and modernising customer interactions while navigating complex regulatory environments.

Check out the incredible speaker line-up to see who will be joining Maciej.

Download The Latest Agenda

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