The #1 European event series for progressive
contact centre, CX and digital service leaders

06 - 08 October, 2025 | The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre

Aymen Ismail

Head of Customer Engagement Solutions smart Europe GmbH

Passionate thought leader and expert in the automotive and customer engagement industry with 20 years of experience in the contact center and customer experience industry across EMEA & Asia, currently working at smart Europe GmbH to reshape the world of electric mobility, customer engagement & omnichannel contact centers.

Check out the incredible speaker line-up to see who will be joining Aymen.

Download The Latest Agenda