The #1 European event series for progressive
contact centre, CX and digital service leaders
06 - 08 October, 2025
| The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre
Alexander Teusz
Lead Sales Engineer EMEA Cognigy
Workshop Day - Monday, 7th October 2024 [CET]
13:15 WORKSHOP K: DIGITAL TRANSFORMATION THROUGH AI IN CONTACT CENTRES
- Integrating AI into customer interactions
- Scaling with conversational AI
- Future trends and ethical considerations
Check out the incredible speaker line-up to see who will be joining Alexander.
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