The #1 European event series for progressive
contact centre, CX and digital service leaders

06 - 08 October, 2025 | The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre

Graham Brown

Senior Vice President Growth EMEA Alorica

Workshop Day - Monday, 7th October 2024 [CET]

13:15 WORKSHOP J: HOW TO BUILD A MULTILINGUAL DELIVERY STRATEGY IN 60-MINUTES

Are you navigating the complexities of multilingual delivery? Struggling to find and retain talent in your multilingual operations? Balancing escalating customer expectations on a diminishing budget? 


If the answer to any of these is YES than come and learn how AI driven real-time translation solutions (voice and digital) have been deployed for global brands to deliver increased flexibility, improved performance, and reduced costs. 


This session promises a practical guide to future-proofing your business and maximising customer engagement including:  


  • Where to implement? 
  • How to deploy? 
  • What to expect? 

 

Get ready to experience a breakthrough in your multilingual CX strategy, where language no longer limits your growth potential. 

Check out the incredible speaker line-up to see who will be joining Graham.

Download The Latest Agenda