Sarah Chen

Customer Service Manager Hisense

Sarah Chen is an accomplished professional leading Customer Care Business Control at Hisense Europe. With over six years of international experience, she specializes in performance monitoring, KPI management, cost control, and business analysis within customer service operations. Sarah plays a critical role in aligning service performance with strategic business objectives, driving data-informed decisions, and optimizing operational efficiency across European markets. Her expertise supports continuous improvement in customer care through structured reporting, financial oversight, and actionable insights.

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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 113 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk