Quirien Schouten

Quirien Schouten

Digital Transformation & Customer Experience Manager Shell
Quirien Schouten

Quirien Schouten is the Customer Operations Digital Transformation Manager at Shell leveraging 15 years of frontline sales and marketing experience. Quirien's team leverages digital technologies to deliver market-leading customer experiences, winning international CX awards for two consecutive years. His focus is on enhancing customer and employee experiences, ensuring efficient operations. His work is characterised by a blend of strategic foresight, operational rigour, and collaborative leadership—making them a key driver of Shell’s automation journey in the Downstream space.

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