Michael Schagen

Senior Sales Engineer NiCE Cognigy

Michaël van Schagen is an AI and Customer Experience expert at NiCE Cognigy, helping organizations transform customer service through intelligent automation and conversational AI. With extensive experience in enterprise CX, he focuses on turning AI innovation into practical solutions that improve customer interactions, operational efficiency, and business outcomes.

Check out the incredible speaker line-up to see who will be joining Michael.

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