Joost Geurts

Customer Care Team Lead HousingAnywhere

Workshop & Hackathon Day - Monday, 5th October 2026 [CET]

15:05 Agent of the Future

Agent of the Future - Monday, 5th October 2026 [CET]

16:45 Panel Discussion: Building a Career Without Limits

This panel brings together customer leaders who began their careers on the frontline as they share pivotal decisions, setbacks, and lessons learned along the way. Designed to inspire and engage, this session invites open audience questions and honest reflections about ambition, growth, and building a meaningful long-term career in customer management, or beyond.

Learning Objectives

• Understand diverse career pathways from frontline to leadership.

• Identify pivotal career decisions and growth moments.

• Explore lessons leaders wish they had known earlier.

Key Takeaways

• Real-world examples of career progression.

• Insight into strategic career moves.

• Greater belief in long-term opportunities within customer service.

Check out the incredible speaker line-up to see who will be joining Joost.

Download The Latest Agenda

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QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 113 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk