The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders

06 - 08 October, 2025 | Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands

Bart van de Sande

Director Customer Care & Personal Wealth ABN AMRO Bank N.V.

Workshop Day - Monday, 6th October 2025 [CET]

9:30 WORKSHOP C: AI IN CONTACT CENTRE PRACTICE: HOW TO DELIVER CONCRETE VALUE CASES & INSPIRE YOUR TEAM

  • Learn how to identify key areas in your contact centre where AI can deliver measurable value and improve performance 
  • Explore practical strategies for integrating AI tools into your existing workflows to enhance efficiency and customer satisfaction 
  • Inspire your team by showcasing real-world examples of AI-driven success stories and fostering a culture of innovation 


Check out the incredible speaker line-up to see who will be joining Bart.

Download The Latest Agenda