The #1 European event series for progressive
contact centre, CX and digital service leaders
06 - 08 October, 2025
| The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre
Bart van de Sande
Director Customer Care & Personal Wealth ABN AMRO Bank N.V.
Conference Day One - Tuesday, 8th October 2024 [CET]
12:15 PRESENTATION: GENERATIVE AI IN ACTION: ABN AMRO BANK’S JOURNEY TO SERVICE EXCELLENCE
- Discover the impact of generative AI on enhancing employee productivity and job satisfaction
- Explore how generative innovations help ABN Amro Bank shift focus from repetitive tasks to meaningful customer interactions
- Learn how ABN Amro Bank continuously explores new generative AI applications to improve service
Check out the incredible speaker line-up to see who will be joining Bart.
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