Emma Collings

Head of Marketing British Land

Tuesday 13th May 2025

11:00 AM PANEL DISCUSSION: THE POWER OF DEVELOPING TRUST & SHARED VALUES FOR UNSHAKEABLE CUSTOMER LOYALTY

  • Uncover strategies to navigate the complexities of customer ownership and align brand behaviour with evolving customer expectations.
  • Understand how effective collaboration between marketing, sales, and CX teams drives alignment and enhances brand perception.
  • Gain insights into leveraging personalisation and adapting to innovations like AI to scale customer engagement while staying true to core values.

Check out the incredible speaker line-up to see who will be joining Emma.

Download The Latest Agenda