WELCOME TO THE CCW UK SUMMIT
11-13 May 2026
| Novotel London West, UK
Jak Katterfield
Director of Product Marketing PolyAI
Tuesday 12th May 2026 - Summit Day 1
2:10 PM PRESENTATION: FROM CONCEPT TO CUSTOMER: HOW ONE COMPANY BUILT AN AI AGENT THAT ACTUALLY WORKS
Most AI deployments stall between pilot and production -- not because the technology fails, but because the path from idea to real-world execution is harder than expected. This session offers an unfiltered look at what it actually takes to scope, launch, and scale an AI agent, with honest lessons learned and practical guidance for any organization at any stage of the journey.
• Learn how to defi ne a true starting point and scope an AI initiative in a way that sets your team up for success from day one.
• Understand where real-world complexity diverges from the original plan and how to course correct without losing momentum or stakeholder trust.
• Walk away with a repeatable framework for measuring outcomes, capturing lessons learned, and building a credible expansion strategy.
Check out the incredible speaker line-up to see who will be joining Jak.
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