The #1 UK Event for Progressive Customer Engagement, CX, and Digital Service Leaders
12 - 14 May, 2025 | Allianz Stadium, Twickenham, London
CCW UK Summit Sponsors and Partners
Join us at the CCW UK Summit on 12-14 May 2025 in London, to connect with 300+ leaders in customer engagement, digital service and customer experience driving change enterprise-wide and shaping the future of their CX strategies.
Complete the below form to learn about the available sponsorship opportunities.
2025 Platinum Sponsors
Cognigy
Website: cognigy.com
Cognigy is a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Cognigy’s award-winning AI understands user intents precisely and enables natural dialogs in over 100 languages. Easily... Read More
Nextiva
Website: www.nextiva.com/
Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and... Read More
2025 Gold Sponsors
Brevo
Website: www.brevo.com
At Brevo, we work with marketing teams all year round to boost their Customer Relations. Here are a few examples: • Auchan Voyages increased direct marketing sales by 33% thanks to better management of customer data for more personalized campaigns #BrevoCDP • The Kopples digitized its loyalty program, increasing revenue... Read More
VERINT
Website: http://www.verint.com
Verint® Systems Inc. is a leading provider of Actionable Intelligence® solutions and services for enterprise and security intelligence. Our workforce optimisation and voice of the customer solutions help organisations enhance the customer service experience, increase customer loyalty, enhance products and services, reduce operating costs, and drive revenue. Impact 360 for... Read More
2025 Silver Sponsors
Ascensos
Website: www.ascensos.com
Ascensos, a Firstsource Company, is an award-winning, retail and ecommerce customer CX and contact centre services provider supporting national and international brands and their customers globally, from the UK, South Africa, Romania, Turkey, and Trinidad. Through agile and adaptable solutions, Ascensos seeks to create better experiences for customers in support... Read More
BSI
Website: www.bsigroup.com
Drawing on over a century of expertise, BSI is committed to guiding organisations towards safer, more secure, and sustainable operations. Incorporated by Royal Charter, we take pride in our impartiality, epitomising trust through our renowned Kitemark.BSI provides a comprehensive suite of standards, certification, and training solutions tailored to enhance your... Read More
CallMiner
Website: www.callminer.com
CallMiner is the global leader in conversation intelligence to drive business performance improvement. CallMiner delivers the industry’s most comprehensive platform to analyse omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI technology and machine learning. By connecting the dots between insights and action, CallMiner enables companies... Read More
Conduent
Website: https://www.conduent.com/
Conduent offer a full range of Customer Experience, (CX), Engagement, Multichannel, document and consulting services to the world’s largest organizations. With the acceleration of technology, automation and personalization coupled with changing market dynamics, customer experience approaches are evolving fast. Consumers expect a highly personalized experience, no matter where they are... Read More
Cyara
Website: www.cyara.com
Cyara revolutionizes the way businesses transform and optimize their customer experiences. The Cyara AI-Led CX Transformation Platform empowers enterprises to drive CX transformation, monitor and assure customer journeys, and optimize CX across all self-service and agent-assisted channels, including voice, video, and conversational AI. Cyara helps many of today’s leading brands... Read More
DevRev
Website: https://devrev.ai/
Revolutionize your customer experience and product development with DevRev's AgentOS's innovative platform for tech companies. By seamlessly integrating support, product, and growth teams on a single AI-powered canvas, DevRev consolidates 9 business apps and aligns 6 key teams. This transformative approach, leveraging customizable LLMs and low-latency analytics, empowers companies to... Read More
EdgeTier
Website: https://www.edgetier.com/
The EdgeTier Conversational Intelligence Platform helps Customer Support teams uncover the missed insights in their conversations, react faster to issues, and have the data they need at their fingertips to make decisions, putting the contact centre at the heart of customer experience. Having 24/7 insights into customer attitudes, helps you... Read More
ElevenLabs
Website: elevenlabs.io
ElevenLabs is an AI Audio research and deployment company on a mission to make content universally accessible in any language and in any voice. ElevenLabs models generate realistic, versatile and contextually-aware speech and sound effects across 32 languages. The technology is used to voice audiobooks and news articles, animate video... Read More
EvaluAgent
Website: evaluagent.com
The first true Quality Intelligence platform combining real-time and post-interaction Auto-QA data with VoC and CX insights.
Uncover the end-to-end customer journey, pain points, compliance risks and performance gaps, and effortlessly share these insights across the business for smarter decisions, increased productivity, improved digital & human agent performance, and elevated... Read More
Genesys
Website: www.genesys.com
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic,... Read More
HaloCRM
Website: https://halocrm.io/
HaloCRM is a best in class, low to no code solution with out-of-the-box industry best practise processes and workflows. Developed by our expert in-house team, HaloCRM blends industry best practises and feedback from our global customer base together, into a future proof solution that over 100,000 users depend on in... Read More
Hiya
Website: www.hiya.com
Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we’ve been at the forefront of voice intelligence innovation. In 2016, we launched Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers... Read More
Kindly
Website: www.kindly.ai
Kindly is one of Europe’s leading AI agent providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. The company offers a platform that combines advanced machine learning techniques, conversational and generative AI to enhance the customer experience and improve the efficiency of customer... Read More
kore.ai
Website: https://kore.ai/
For over a decade, Kore.ai has been a leader in enterprise-grade conversational and generative AI, empowering businesses to create sophisticated virtual assistants and automation solutions.Kore.ai enhances customer experiences, streamlines workflows, and optimizes operations. Notably, the Kore.ai Agent Platform solidifies their orchestration capabilities, enabling the development and deployment of scalable, autonomous... Read More
Sendbird
Website: www.sendbird.com
Sendbird’s AI-first conversation platform helps businesses like Just Eat and Match Group boost engagement and reduce costs. It offers customisable messaging solutions, including in-app chat, voice/video calls, and AI-powered support. Trusted by 4,000+ apps, it serves industries like e-commerce, on-demand, logistics, dating, and e-healthcare. For more details, visit www.sendbird.com. Read More
Telana
Website: www.telena.com
Telana are experts in applied innovation, focused on delivering business outcomes through AI, data, software development, and cloud engineering expertise. Formed by the combination of Ancoris and Sundown Solutions, together we leverage our problem-solving skills and end-to-end capabilities to help you create better digital experiences for your customers and employees. Read More
Zahoree
Website: www.zahoree.com
Welcome to the forefront of customer experience innovation with Zahoree! Boasting over a decade of expertise in the technical and product support industry. We specialize in transforming customer experiences for leading brands in the technology and e-commerce space. Zahoree Virtual Teams revolutionizes the sourcing, training, management, and optimization of support... Read More
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