Parloa is a cutting-edge AI platform for contact centers. We empower businesses to leverage AI in order to automate conversations across multiple customer service channels, including phone, chat, and messenger.

We do this using the most sophisticated, high-quality technologies on the market - including generative AI. This enables us to identify customer concerns in seconds and automate repetitive agent tasks.

By combining market-leading AI technology (e.g. STT, TTS and NLU) with the most intuitive front end, Parloa makes it easy to create great conversations without relying on IT resources. Our platform is also fully customizable and scalable for enterprises.  

We work closely with world-leading technology partners, including Microsoft and Genesys, to offer tailored solutions that meet the unique needs of our customers.

With Parloa, companies can unlock the full potential of AI to enhance their customer service and increase their customer and agent satisfaction. Visit our website to learn more about our platform and how we can help your business create outstanding customer conversations: https://www.parloa.com/at-a-glance/