WECOME TO THE CCW UK SUMMIT

Cognigy is a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Cognigy’s award-winning AI understands...

Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, reta...

At Brevo, we work with marketing teams all year round to boost their Customer Relations. Here are a few examples: • Auchan Voyages increased direct marketing sales by 33% thanks to better management of customer data for more personalized campaigns #BrevoCDP • The Kopples digitized its loyalty progra...

Verint® Systems Inc. is a leading provider of Actionable Intelligence® solutions and services for enterprise and security intelligence. Our workforce optimisation and...

Ascensos, a Firstsource Company,  is an award-winning, retail and ecommerce customer CX and contact centre services provider supporting national and international brands and their customers globally, from the UK, South Africa, Romania, Turkey, and Trinidad.  Through agile and adaptable solutions, Asce...

Drawing on over a century of expertise, BSI is committed to guiding organisations towards safer, more secure, and sustainable operations. Incorporated by Royal Charter, we take pride in our impartiality, epitomising trust through our renowned Kitemark.BSI provides a comprehensive suite of stand...

CallMiner is the global leader in conversation intelligence to drive business performance improvement. CallMiner delivers the industry’s most comprehensive platform to analyse omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI technology and machine learni...

Conduent offer a full range of Customer Experience, (CX), Engagement, Multichannel, document and consulting services to the world’s largest organizations. With the acceleration of technology, automation and personalization coupled with changing market dynamics, customer experience approaches are evolv...

Cyara revolutionizes the way businesses transform and optimize their customer experiences. The Cyara AI-Led CX Transformation Platform empowers enterprises to drive CX transformation, monitor and assure customer journeys, and optimize CX across all self-service and agent-assisted channels, including v...

Revolutionize your customer experience and product development with DevRev's AgentOS's innovative platform for tech companies. By seamlessly integrating support, product, and growth teams on a single AI-powered canvas, DevRev consolidates 9 business apps and aligns 6 key teams. This transformative app...

The EdgeTier Conversational Intelligence Platform helps Customer Support teams uncover the missed insights in their conversations, react faster to issues, and have the data they need at their fingertips to make decisions, putting the contact centre at the heart of customer experience. Having 24/7...

ElevenLabs is an AI Audio research and deployment company on a mission to make content universally accessible in any language and in any voice. ElevenLabs models generate realistic, versatile and contextually-aware speech and sound effects across 32 languages. The technolo...

The first true Quality Intelligence platform combining real-time and post-interaction Auto-QA data with VoC and CX insights. Uncover the end-to-end customer journey, pain points, compliance risks and performance gaps, and effortlessly share these insights across the business for smarter decisions, in...

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations...

HaloCRM is a best in class, low to no code solution with out-of-the-box industry best practise processes and workflows. Developed by our expert in-house team, HaloCRM blends industry best practises and feedback from our global customer base together, into a future proof solution that over 100,000 user...

Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we’ve been at the forefront of voice intelligence innovation. In 2016, we launched Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that help...

Kindly is one of Europe’s leading AI agent providers specializing in the development of artificial intelligence and automation solutions for customer service and communication.  The company offers a platform that combines advanced machine learning techniques, conversational and generative AI...

For over a decade, Kore.ai has been a leader in enterprise-grade conversational and generative AI, empowering businesses to create sophisticated virtual assistants and automation solutions.Kore.ai enhances customer experiences, streamlines workflows, and optimizes operations. Notably, the Ko...

Sendbird’s AI-first conversation platform helps businesses like Just Eat and Match Group boost engagement and reduce costs. It offers customisable messaging solutions, including in-app chat, voice/video calls, and AI-powered support. Trusted by 4,000+ apps, it serves industries like e-commerce, on-dem...

Telana are experts in applied innovation, focused on delivering business outcomes through AI, data, software development, and cloud engineering expertise. Formed by the combination of Ancoris and Sundown Solutions, together we leverage our problem-solving skills and end-to-end capabilities to help you...

Welcome to the forefront of customer experience innovation with Zahoree! Boasting over a decade of expertise in the technical and product support industry. We specialize in transforming customer experiences for leading brands in the technology and e-commerce space. Zahoree Virtual...