The #1 UK Event for Progressive Customer Engagement, CX, and Digital Service Leaders

'Career changing!'

'Participating in workshops to brainstorm on CX hurdles truly expanded my perspective and served me a lot of food for thought.’

'Really great experience meeting likeminded people and really interesting hearing the experiences of people from different industries. There's definitely commonality that we can all take away.'

'It was really interesting to understand that lots of people have got similar challenges and really good to share insights and share ideas on how things could be improved.'

'The mix between presentations and discussion worked really well. We had a really good discussion on one of the tables yesterday about how we can use AI to support our frontline teams, we could have carried on for hours, it was a really good debate.’

'It was my first attendance on such scale event and I am very impressed, lots of connections, useful learnings and even new friends. Amazing organisation and networking.'

'The platform here at the CCW UK Summit is open to inspiration. If you come, get ready to get inspired and to share your own experiences because it’s a really great platform to do so.'

'It’s a fantastic community of people, everyone wants to get to know one another, but perhaps more importantly they want to help one another'

'There's a real cross section of industries and markets represented here. Everyone's very willing to share ideas and share our views and get involved.'

'I’ve met so many lovely people whom I never would have in my normal everyday working life. People with similar ideas, similar challenges, and it’s just so nice to exchange different points of view and almost feel supported and feel some solidarity.'

'I’ve valued the networking opportunities and being able to connect with people that are in the same line of work that I’m doing – all with the same visions and missions that we’ve got in our company: [It’s been great] to swap ideas and generally talk about what we’ve all got going on, what our challenges are – not feeling alone in what’s going on in our world. If you’re thinking about coming to this [event] in the future, just do it. Just book it. It’s brilliant. It’s worth it.'