Sarah Durber

Sarah Durber

Head of Customer Success PensionBee
Sarah Durber

Monday 11th May 2026 - Agent of the Future Focus Day

3:40 PM PRESENTATION: EMPOWERING OWNERSHIP: BUILD ACCOUNTABILITY AND TAKE CONTROL OF YOUR CAREER

This session focuses on personal growth and development for customer care professionals. Learn how to take ownership of your career, build accountability, and strengthen your leadership skills. Discover actionable strategies to set and achieve goals, navigate challenges, and foster a sense of personal empowerment while delivering exceptional results in your role.

Check out the incredible speaker line-up to see who will be joining Sarah.

Download The Latest Agenda