Brands have more data than ever, yet often struggle to uncover the motivations and behaviours that truly drive category performance. In this session explore how to move beyond surface-level numbers to understand why customers act the way they do, and how those deeper insights inspire innovation, activation and real commercial growth.
• Blending market data, retail media signals and shopper research to uncover the real drivers behind customer decisions
• Learning from case studies where behaviour-led insight reshaped category strategy and delivered surprising commercial results
• Strengthening decision-making by aligning shopper, category, brand and CX teams around a shared, insight-led approach