Angel Tania

Product Owner Chatbot & Conversational Technology adidas

Tuesday 13th May 2025

9:30 AM PRESENTATION: GLOBAL CONVERSATIONS: SCALING ADIDAS’ CUSTOMER SERVICE AI ACROSS MARKETS & LANGUAGES

  • Explore how adidas leveraged Cognigy.AI to scale their customer service AI agent.
  • Learn strategies for balancing global consistency with local flexibility in AI implementations.

Check out the incredible speaker line-up to see who will be joining Angel.

Download The Latest Agenda