The Happiness Effect at Work
Advice from leading customer management experts for boosting EX, empathy, and compassion at work
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Employee happiness has increasingly become an imperative in business – when employees are happy, organisations thrive.
The Great Resignation has considerably impacted employees’ attitudes towards work, so culture, purpose, growth, and wellbeing are what can tip the scales for or against an employer.
“We spend a lot of time working, so it is important we enjoy it – that it nourishes a sense of accomplishment and belonging,” SAP’s Chief Expert for Technology, Steve Hunt says.
Download this interview with Hunt and Boaz Gordon, Vice President of Customer Experience at Centrical to find out what employers can do to boost happiness at work.
Key takeaways from the interview include:
- Why happiness really matters at work
- How to use technology to reduce burnout and boost employee productivity
- How to translate brand purpose and elevate values into day-to-day working lives of employees
- Ways to improve employee productivity, engagement, and enjoyment
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