Post-Show In-Depth Insights Report: CCW Europe 2021

In February we welcomed the CCW Europe community for our first event of 2021 - focussing on how to grasp the new reality of digital experiences through omnichannel, automation and analytics.

This post show reports features exclusive insights from those experts who joined us, alongside our attendees who shared their insights with our team throughout the forum.

Explore words of wisdom from our speakers including:

“Digital Transformation in 2020 has accelerated beyond what anybody imagined. There’s no going back to the way things were before. The time is now for companies, no matter what their industry, to simply transform.” - Bhavana Bartholf, GM, US Transformation Leader, Microsoft

This insightful post-show report includes:

• Key insightful takeaways from CCW Europe speakers
• Statistics on who attended CCW Europe
• Insights from our attendees on their key challenges and priorities going forward
• Key interests for the CCW Europe community for 2021
• Words of wisdom from some of our speakers
• What to look forward to as part of CCW Europe this year

The CCW Europe series for 2021, began with a bang with over 30 expert speakers, 600+ registered attendees, and 14 event partners. Over the course of two afternoons, we delivered leading insights to an engaged community set to transform its customer strategies going forward. These sessions were delivered by experts from organisations including:

Download the report to for practical insights from these industry thought leaders to transform your customer-facing strategy for 2021 and beyond.