BE COUNTED AMONG THE UK’S 60 MOST VISIONARY CX LEADERS
As customer expectations evolve and technology continues to reshape the industry, staying ahead requires more than just adaptation, it demands innovation. The CCW UK Executive Exchange provides an exclusive, invitation-only environment where senior customer management leaders come together to tackle the biggest challenges, explore emerging trends, and share transformative strategies.
Following another impactful Exchange in 2025, we now look ahead to the CCW UK Executive Exchange 2026, where the next wave of disruption and opportunity will take centre stage. From AI-driven CX advancements to the future of human-digital collaboration, this event will bring together industry pioneers to shape what’s next for customer management.
Prepare to connect, learn, and lead the way forward.
Take part in 18+ impactful sessions where bold thinking meets action. You won’t just attend, you’ll help shape the future of CX for years to come.
Stand with Visionaries
Join a powerful network of CX leaders driving real change. Share your voice, align on strategy and shape a legacy that goes beyond your organisation.
Learn from CX Trailblazers
Be in the room with senior leaders from Thomas Cook, NatWest and others who are redefining CX, and walk away with ideas ready to activate.
Co-Create Solutions That Last
Join workshops and masterclasses designed for impact. This is learning with purpose, where your challenges are met with insight and action.
Shape Your Own Experience
Follow a tailored agenda that fits your vision. Every session supports your goals, helping you build something meaningful and personal.
Have Conversations That Matter
Take part in pre-arranged 1-to-1s designed to move your plans forward. These are high-value meetings that spark progress and build momentum.
WHAT OUR ATTENDEES HAD TO SAY
“So if you want a CX event that really moves your thinking to another level, get along to CCW. Something for everyone and so slick in the delivery.”
“There’s a real cross section of industries and markets represented here. Everyone's very willing to share ideas, share views and get involved."
“What I liked about the one-to-one meetings is that it’s quite a focused discussion. People are there to understand your business problems, they’re not there to sell you something. Yes, they share how they might help you solve some of those problems, but they are very comfortable and natural conversations.”
GET IN TOUCH TODAY
If you’re interested in attendance or partnership, please inquire below. A member of the team will be in touch as soon as possible.
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