Chief Customer Officers, Heads/VPs/Directors/Managers of:

Customer Transformation

Customer Contact/Contact Centre/Call Centre

Customer Experience/ Engagement

Customer Operations

Customer Service

Customer Innovation & Technology

Customer Support/Care

Omni Channel Strategy

Digital Customer Service

Service Delivery/Design


The CCW Europe Exchange is a unique format that allows senior customer leaders to meet in an intimate environment to discuss the key customer management challenges and opportunities they're facing now and looking towards the coming year. Alongside this, we ensure attendees are provided with unique experiences and bespoke tailored one-to-one meetings with industry-leading solution providers who have been matched with relevant attendees based on their key requirements. 

Take a look at just a sample of attendees who have attended in the past: