What is the CCW UK Executive Exchange?

Customer management executives join us year after year for the latest inspirational insight, industry intelligence and practical guidance in CX, digital transformation and innovation.

UK focus The CCW UK Executive Exchange is a closed-door event for just 60 of the UK's leading minds in customer management. Discussions are tailored to the technological and cultural business landscape of the region.
Invitation only Every attendee is hand-selected and taken through an in-depth analysis of their objectives by our dedicated Audience Experience team, ensuring strategic and relevant insight.
Strictly senior We ensure that every audience member is a Director-level executive with strategic responsibility for an active customer transformation project.
Personalised itinerary Each attendee receives a tailored agenda of deep-dive case studies, panel discussions, interactive discussions and meetings, all within a fully captive environment.
Focused face time 2 nights complimentary accommodation at our prestigious venue is included, helping you maximise networking time with peers in a luxury setting.

“So if you want a CX event that really moves your thinking to another level, get along to CCW. Something for everyone and so smooth in the delivery.”

Lisa Lewis, Chief of Staff, NHS Professionals
CCW UK Executive Exchange conference audience