4-6 March 2025 | Hilton Syon Park, London
CCW UK Executive Exchange - Sponsors
2025 Sponsors and Partners
InMoment
Website: inmoment.com
InMoment is the leader in improving experiences and is the highest recommended CX platform and services company in the world. It is renowned for helping clients collect and connect customer experience data from everywhere—from surveys and social reviews, to conversational chat logs and transcripts. As the pace setters in AI... Read More
8X8
Website: www.8x8.com
8x8 is transforming the future of business communications. By integrating voice, video, chat, contact center, and enterprise-class API solutions into one global, secure, reliable cloud communications platform, people are more connected and productive no matter where they are in the world. Read More
CSG
Website: www.csgi.com
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders... Read More
EdgeTier
Website: www.edgetier.com
The EdgeTier Conversational Intelligence Platform helps Customer Support teams uncover the missed insights in their conversations, react faster to issues, and have the data they need at their fingertips to make decisions, putting the contact centre at the heart of customer experience. Having 24/7 insights into customer attitudes, helps you... Read More
LivePerson
Website: www.liveperson.com
LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transformation, orchestrate conversations across all channels, departments and systems, supercharge agent productivity, and deliver more personalized, AI-empowered customer experiences. Our platform is built for... Read More
Maestro
Website: www.maestroqa.com
MaestroQA is the premier platform for end-to-end quality management, enabling teams to QA Everything and Build a Culture of Quality. Trusted by over 500 leading brands—including Saks Fifth Avenue, Square, Home Depot, Peloton, Bombas, Zenni, and Lyft—MaestroQA transforms QA programs into strategic drivers for enhanced customer satisfaction and growth. With... Read More
Quantum Metric
Website: www.quantummetric.com
Quantum Metric began with one simple mission: to improve how organizations use their data to understand their customers and build customer-defined digital products faster. It’s a process called Continuous Product Design, and we strive every day to enable our clients on their customer-centric journey. While this mission continues to be... Read More
Scorebuddy
Website: www.scorebuddyqa.com
Scorebuddy is a market-leading contact centre quality assurance (QA) solution that uses embedded AI to improve operational efficiency, drive agent engagement, and uncover actionable insights. Using AI, Scorebuddy allows you to analyse every interaction and identify the ones that need human review—so you can reduce cost per interaction, improve both... Read More
SightCall
Website: sightcall.com
Since 2008, SightCall has been improving the communication of world-class enterprises like never before. Harnessing the transformational power of AR and AI, our visual assistance platform blends the physical and digital worlds to create a collaborative environment that empowers our customers to meet challenging tasks with confidence and new insight.... Read More
EvaluAgent
Website: www.evaluagent.com
Today’s customers demand the best. They want fast resolution, minimal wait times and outstanding customer service. The stakes are high, with customers abandoning brands that don’t meet expectations. evaluagent was founded to help contact centers elevate and differentiate their customer experiences. In fact, we went one better, helping facilitate exceptional... Read More
HGS
Website: www.hgs.cx
HGS is a global leader in customer experience transformation and delivery. Partnering with leading global brands we significantly reduce costs and increase revenue through digital transformation, a worldwide network of delivery centres including the UK and South Africa, and a people centric focus. HGS’s deep domain expertise in Retail, Financial... Read More
Five9
Website: www.five9.com
Five9 leads the way in cloud contact centre solutions, helping businesses deliver hyper-personalised, AI-driven customer experiences that drive real results. Our unified, cloud-native platform seamlessly blends AI and human agents, ensuring every interaction is more connected, effortless, and personal—turning great service into better business outcomes.Transform your contact centre with Five9—where... Read More
Nextiva
Website: http://www.nextiva.com/
Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and... Read More
HaloCRM
Website: https://halocrm.io/
HaloCRM is a best in class, low to no code solution with out-of-the-box industry best practise processes and workflows. Developed by our expert in-house team, HaloCRM blends industry best practises and feedback from our global customer base together, into a future proof solution that over 100,000 users depend on in... Read More
Coveo
Website: www.coveo.com
We believe that relevance is critical to winning in the new digital experience economy. Coveo is the market-leading AI-Powered relevance platform. We aim to enable our customers to deliver the relevant experiences that we believe people expect in the new digital economy. Our SaaS-native, muti-tenant platform injects search, recommendations, and... Read More
Sutherland
Website: www.sutherlandglobal.com
As
a process transformation company, Sutherland rethinks and rebuilds processes
for the digital age by combining the speed and insight of design thinking with
the scale and accuracy of data analytics. We have been helping customers across
industries from Financial services to healthcare, achieve greater agility
through transformed and automated... Read More
Intradiem
Website: http://www.intradiem.com
Intradiem
arms contact centers with a real-time solution that streamlines operations and
builds a solid foundation in a complex environment. The advanced automation
platform creates significant and rapid cost reduction and agent performance
benefits. Over 230,000 contact center employees use Intradiem’s solution daily. Read More
Zenarate
Website: https://www.zenarate.com/
Zenarate pioneered AI Simulation Training with a purpose built platform that develops confident top-performing agents who consistently deliver a superior customer experience. Our core solution, AI Coach is the “flight simulator” for millions of customer service agents worldwide, who are immersed in life-like conversation, software, and chat simulations to master... Read More
Ada
Website: /www.ada.cx
Ada AI offers AI-powered customer service solutions that automate interactions across multiple channels, support over 50 languages, and integrate with business systems. Their services include automated inquiries, AI-driven insights, and continuous learning, all while ensuring top-notch security and compliance. Read More
QuestionPro
Website: www.questionpro.com
QuestionPro is a SaaS-based Experience Management Survey Platform focused on customer experience, employee experience, and market research collecting the pulse of audiences through online communities, focus groups, polls, and more. With over 5.3 million global users across 100 countries, we are a leading provider of online survey software that allows... Read More
Anywhere365
Website: https://anywhere365.io/
Anywhere365 is on a mission to eliminate unnecessary dialogue. Organizations that use the Anywhere365 Dialogue Cloud for customer dialogues save an average of 45 seconds per contact. This creates unparalleled Dialogue Experiences for both organizations and their customers. Anywhere365 products are award-winning, recognized by industry analysts, and found in more... Read More
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