6 - 7 March 2024 | Hilton London Syon Park
CCW Europe Sponsors:
2024 Sponsors
Anywhere365
Website: https://anywhere365.io/
Anywhere365 is on a mission to eliminate unnecessary dialogue. Organizations that use the Anywhere365 Dialogue Cloud for customer dialogues save an average of 45 seconds per contact. This creates unparalleled Dialogue Experiences for both organizations and their customers. Anywhere365 products are award-winning, recognized by industry analysts, and found in more... Read More
Cognigy
Website: www.cognigy.com
Cognigy is a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Cognigy’s award-winning AI understands user intents precisely and enables natural dialogs in over 100 languages. Easily... Read More
Connect
Website: https://www.weconnect.tech/
We’re Connect, a global business communications expert with over 30 years’ experience. We have a clear and simple purpose; to help people communicate better. We make this happen by powering frictionless journeys and providing secure networks that benefit organisations, their people and their customers, building towards a brighter, more sustainable... Read More
Coveo
Website: www.coveo.com
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that... Read More
eGain
Website: https://www.egain.com/
Evaluagent
Website: https://www.evaluagent.com/
Evaluagent’s award-winning Automated Agent Improvement and Engagement Platform, evaluagentCX, helps contact centers improve the quality of sales and service interactions and provide an elevated and differentiated Customer Experience (CX). Every engagement counts when it comes to identifying actionable insights that will improve CX. evaluagentCX is the only platform to connect... Read More
EXL
Website: www.exlservice.com
EXL is a leading data analytics and digital solutions company that helps clients harness their data and implement AI-driven customer support technologies. The company brings together deep industry expertise with robust data, analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world’s leading corporations... Read More
Foundever
Website: http://www.foundever.com/
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and... Read More
HaloCRM
Website: https://halocrm.io/
HaloCRM is a best in class, low to no code solution with out-of-the-box industry best practise processes and workflows. Developed by our expert in-house team, HaloCRM blends industry best practises and feedback from our global customer base together, into a future proof solution that over 100,000 users depend on in... Read More
Kazio
Website: https://kaizo.com/
Kaizo is an AI-powered Quality Assurance and Performance Management Platform that improves the quality of customer service and secures brand reputation. Only 2% of customer conversations get reviewed and monitored…but each interaction holds the potential to shape or break a brand. Identifying risks within conversations is crucial to prevent brand... Read More
Language I/O
Website: https://languageio.com/
Precisely
Website: www.precisely.com/engage
Precisely is the global leader in data integrity, providing accuracy, consistency, and context in data for 12,000 customers in more than 100 countries, including 99 percent of the Fortune 100. Precisely’s data integration, data quality, location intelligence, data enrichment and customer engagement products are designed to power better business decisions... Read More
Uniphore
Website: https://www.uniphore.com/
Treasure Data
Website: https://www.treasuredata.com/
Treasure Data Customer Data Platform (CDP) empowers companies by delivering rich customer insights that drive outstanding customer experiences. Built on a strong data management foundation, our CDP enables brands to securely unify customer data at scale. The platform evolves with your technology stack to future-proof all customer data initiatives.Social handles:... Read More
Zenarate
Website: https://www.zenarate.com/
Zenarate pioneered AI Simulation Training with a purpose built platform that develops confident top-performing agents who consistently deliver a superior customer experience. Our core solution, AI Coach is the “flight simulator” for millions of customer service agents worldwide, who are immersed in life-like conversation, software, and chat simulations to master... Read More
Zingtree
Website: https://zingtree.com/
Zingtree is the AI CX workflow platform that helps B2C enterprises boost agent effectiveness and automate self-service. We simplify the intricate web of systems and data in large organizations, enabling agents and customers to effortlessly navigate and resolve their queries. The platform stands out with its easy-to-use, no-code interface, flexible... Read More
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