WELCOME TO THE CCW UK EXECUTIVE EXCHANGE MARCH
2 - 4 March 2027
| London, UK
Sponsors at the CCW UK Executive Exchange in March
Join us at the CCW UK Executive Exchange, to connect with 80+ leaders in customer engagement, digital service and customer experience, driving change enterprise-wide and shaping the future of their CX strategies.
Complete the form below to learn about the available sponsorship opportunities.
2026 Sponsors
Nextiva
Website: www.nextiva.com
Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and... Read More
Intercom
Website: www.intercom.com
Intercom is the AI-first customer service platform that combines the industry’s leading AI Agent with a modern helpdesk to help businesses deliver fast, personal support at scale. Teams use Intercom to manage all customer conversations in one place, automate workflows, and turn support into a driver of growth and loyalty.... Read More
Verint
Website: www.verint.com
Verint provides solutions that help organisations improve customer engagement and operational efficiency. The platform combines AI, automation, and analytics to support interactions across contact centres, digital channels, and back-office operations. With tools for workforce optimisation, compliance, and customer experience insights, Verint enables businesses to reduce costs, enhance satisfaction, and scale... Read More
Qstory
Website: www.qstory.ai
QStory provides an AI-powered intraday workforce management platform for contact centres, back-office, and field teams. The solution combines forecasting, scheduling, and real-time automation to optimise resources and improve service levels. It enables organisations to repurpose idle time for training or tasks, empower agents with self-service tools, and maintain operational efficiency... Read More
Intradiem
Website: www.intradiem.com
QStory provides an AI-powered intraday workforce management platform for contact centres, back-office, and field teams. The solution combines forecasting, scheduling, and real-time automation to optimise resources and improve service levels. It enables organisations to repurpose idle time for training or tasks, empower agents with self-service tools, and maintain operational efficiency... Read More
Tata Communications
Website: www.tatacommunications.com
At Tata Communications, we deliver customer experience solutions designed to create connected, intelligent, and proactive engagement across global enterprises. Our offerings are centred around the Customer Interaction Suite (CIS), which unifies messaging, AI chat, automation, CRM integration, and analytics to orchestrate seamless, omnichannel customer journeys. Read More
Zenarate
Website: www.zenarate.com
Zenarate is the world’s leading platform for frontline performance. Zenarate provides a suite of integrated products—including AI-powered conversation and software simulations, CX insights, conversation analysis, personalized upskilling, and customer-facing AI agents—designed to train, analyze, coach, and evolve your blended workforce. Zenarate supports over 200 of the world’s leading enterprises, including... Read More
Puzzel
Website: www.puzzel.com
Puzzel is a European provider of cloud-based customer experience solutions that help organisations manage interactions across multiple channels, including voice, email, chat, social media, and self-service. Its platform incorporates AI-driven tools for automation and analytics, as well as workforce management features for scheduling and performance optimisation. Headquartered in Oslo with... Read More
Cresta
Website: www.cresta.com
Cresta unlocks the true potential of your customer experience, turning every conversation into a competitive advantage. Combining the best of AI and human intelligence, Cresta improves customer outcomes while powering revenue and efficiency gains across every channel. The platform transforms contact centers with AI agents, AI-augmented human agent assistance, and... Read More
Parloa
Website: www.parloa.com
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI, safely and... Read More
Zoom
Website: www.zoom.com
Zoom (NASDAQ:ZM) provides the AI-first, open work platform built for human connection and purposefully designed to move conversations to completion. From entrepreneurs to global enterprises, customers choose Zoom to seamlessly collaborate, communicate, and drive outcomes across meetings, chat, phone, contact center, events, and more — all with the built-in assistance... Read More
Decagon
Website: www.decagon.ai
Decagon is a leading conversational AI platform empowering brands to deliver intelligent, personalized customer experiences at scale. Whether resolving issues or proactively helping customers discover greater value, Decagon builds meaningful connections between brands and customers that are authentic, intelligent, and truly satisfying - redefining what customer experience should be. For... Read More
Rasa
Website: rasa.com
Rasa simplifies building complex conversational AI by extending LLMs with reliable business logic. Our platform enables enterprises to build sophisticated AI assistants that handle millions of interactions securely—giving you complete control to scale automation. As innovation leaders since 2016, our high-trust platform uniquely bridges technical and business needs, enabling effective... Read More
Sendbird
Website: sendbird.com
Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI concierge, and the Sendbird Communication Suite, the world’s #1 communication API platform. Together, they enable brands to deepen connection and deliver personal, trusted, and unforgettable customer experiences. Trusted by 4,000+ leading brands—including... Read More
PolyAI
Website: poly.ai
PolyAI powers the world's only voice-first AI agent platform for customer service and support. PolyAI's agentic solutions help companies like FedEx, Marriott, Allstate and Unicredit automate the work of thousands of customer service representatives and provide superhuman customer experience at scale. The company has raised $120m from investors including NVIDIA and Khosla Ventures, and has... Read More
Dialpad
Website: dialpad.com
Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together. We’ve designed one beautiful workspace that seamlessly combines the most advanced AI Contact Centre, AI Sales Centre, AI Voice, and AI Meetings with AI Messaging. More than 30,000 innovative brands and millions of... Read More
Druid AI
Website: www.druidai.com
Druid is an enterprise agentic AI orchestration platform enabling fast development and deployment of AI agents, knowledge bases, and intelligent applications that automate complex processes and increase technology ROI. Read More
Teskt
Website: www.tekst.com
Tekst is the first AI-native platform that combines Process Intelligence with Agentic Automation. See how work actually flows, then automate with confidence. Every email, ticket, and complaint that hits your team gets automatically classified, prioritised, and routed with structured data written back into your CRM, helpdesk, or case management system... Read More
Wipro
Website: www.wipro.com
About Wipro Limited Wipro Limited is a leading AI-powered technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our consulting-led approach and the Wipro Intelligence™ unified suite of AI powered platforms, solutions, and transformative offerings, we help clients realize their... Read More
ServiceNow
Website: www.servicenow.comIn Partnership With:
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