The Conversational AI Opportunity
How to implement conversational AI and process automation in the right way to deliver maximum value to your business
Add bookmark
We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
Due to advancements in automation, artificial intelligence (AI), and natural language processing, companies can design cost-effective digital experiences. For example, customer communication with chatbots is increasingly mirroring in-person encounters with employees, where information is meaningful and helpful to the customer.
However, for AI to be effective, companies are challenged with improving integration and connectivity touchpoints along the customer journey.
In this whitepaper, QuandaGo outlines strategies for using conversational AI and intelligent process automation to improve the customer journey from the website and mobile app, to the contact centre and back-office.
Download the whitepaper to receive insights on:
- Digital-first customer experiences that increase satisfaction and loyalty.
- Solutions for faster handling times that stand out from the competition and improves the agent experience.
- How to achieve a significantly lower cost-to-serve with AI and automation technologies.
We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
