Insights from QuandaGo
Focused on driving exceptional customer experiences, new levels of operational efficiency, and cost-saving solutions for both customers and service agents, QuandaGo is a cloud customer experience (CX) software company that has successfully managed more than 100 million CX interactions for leading brands in retail, financial services, telecommunications, utilities, and more.
In this content hub, CCW Europe Digital shares thought-provoking content and solutions from the QuandaGo team.
The Conversational AI Opportunity
July 11 by CCW Europe Digital
Discover how conversational AI is the next wave of customer and employee experiences
Using Automation to Ease Experiences
June 24 by CCW Europe Digital
A success story from Engie for dealing with high customer demand
Podcast Ep. 1: Achieving the Modern-Day Customer Journey with Automation
May 10 by CCW Europe Digital
A discussion featuring digital payment provider In3, BPO and CX consultancy Gradén Mattson, and CX automation and contact centre software provider QuandaGo
Intelligent Automation: Cause and Effect on Customer Journeys
May 04 by CCW Europe Digital
Discover how automation improves efficiency across the end-to-end customer journey
Customer Experience in the Age of Automation
April 01 by CCW Europe Digital
How automation can bridge the CX gap between the business and agent if done right
Getting CX Automation Right
February 23 by CCW Europe Digital
Hear from Pete Wermter, CMO at QuandaGo, as he shares his insights on how to deliver exceptional customer experiences and his predictions for the future of CX automation
