Meet the Speakers at CCW UK Executive Exchange in November

Louise Walsh
Louise Walsh
Chief Customer Contact Officer
Utilita Energy
Utilita Energy
Aritra Chakravarty
Aritra Chakravarty
Group Head Of Agentic AI
Lloyds Banking Group
Lloyds Banking Group
Jane Brine
Jane Brine
Deputy Director Bereavement Service and Tax Credits
HMRC
HMRC
Jen Sharp
Jen Sharp
VP Customer Service
DHL International
DHL International
Daniel Edwards
Daniel Edwards
Head of Customer Centre Operations
Cadent Gas LTD
Cadent Gas LTD
Daryl Wilkes
Daryl Wilkes
Director Customer Services
BT
BT
Sushant Pandita
Sushant Pandita
Head of Customer Program Management UK & Ireland
A.P Moller Maersk
A.P Moller Maersk
David Hawksworth
David Hawksworth
Customer Engagement Director
Auto Trader UK
Auto Trader UK
Emma Woollett
Emma Woollett
Customer Insights Director
Tripadvisor
Tripadvisor
Rosie Franca
Rosie Franca
Head of Customer Experience, Midlands & East
Natwest
Natwest
Stuart Balnaves
Stuart Balnaves
Deputy Director of Customer Experience
Department for Education
Department for Education
Dan Eddie
Dan Eddie
Director of Customer Service
AXA Health
AXA Health
Jenny Briars
Jenny Briars
Head of Customer Governance
LV=
LV=
Clive Martison
Clive Martison
Head of Customer Experience - UK, India & South Africa
Experian
Experian
Eugene Neale
Eugene Neale
Director of Business IT and AI operations
Loveholidays
Loveholidays
Dan Marrington
Dan Marrington
Director of Transformation
Flutter
Flutter
Tommy Guthrie
Tommy Guthrie
Head of Fan Engagement
The Premier League
The Premier League
Annabel Abell
Annabel Abell
Director of Customer Service
Coventry Building Society
Coventry Building Society
Mo Nuur
Mo Nuur
Head of Customer Product
E.on Next
E.on Next
Deepa Dorai
Deepa Dorai
Global Customer Success Director
Direct ATPI
Direct ATPI
Amelia Mansell
Amelia Mansell
Director of Customer Experience Transformation
Rightmove
Rightmove
Vanessa Milan
Vanessa Milan
Head of Voice of the Customer, Global Operations
Cambridge University Press & Assessment
Cambridge University Press & Assessment
Kavita Quigley
Kavita Quigley
Head of Customer Relations
Experian
Experian
Priya Sinha
Priya Sinha
Head of Product Engineering
Vodafone GmbH
Vodafone GmbH
Amy Blackwell
Amy Blackwell
Executive Director, Service Design
JPMorgan Chase
JPMorgan Chase
Lars Schumann
Lars Schumann
Head of Business Innovation
Carwow
Carwow
Sabina Onwuka
Sabina Onwuka
Head of Customer Services
London Borough of Barking and Dagenham
London Borough of Barking and Dagenham
Declan Ivory
Declan Ivory
VP, Customer Support
Fin
Fin
Luke Duffell
Luke Duffell
Director, Solution Engineering
NICE
NICE
Christine Howard
Christine Howard
Senior Business Consultant
Sabio
Sabio
Dan Weatherly-Emberson
Dan Weatherly-Emberson
Market Lead Solutions Architect
Sabio Ltd
Sabio Ltd
Melissa Solis
Melissa Solis
Chief Executive Officer
Inbenta
Inbenta
Marcus Nolan
Marcus Nolan
Enterprise Account Executive
Cretsa
Cretsa

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