Meet the Speakers at CCW UK Executive Exchange in November

Louise Walsh
Louise Walsh
Chief Customer Contact Officer
Utilita Energy
Utilita Energy
Rebecca Fitzgerald
Rebecca Fitzgerald
Director of Data & AI
Yorkshire Building Society
Yorkshire Building Society
Paul Gernon
Paul Gernon
Head of Customer Service
Travelodge
Travelodge
Jane Brine
Jane Brine
Deputy Director Bereavement Service and Tax Credits
HMRC
HMRC
Jen Sharp
Jen Sharp
VP Customer Service
DHL International
DHL International
Daniel Edwards
Daniel Edwards
Head of Customer Centre Operations
Cadent Gas LTD
Cadent Gas LTD
Daryl Wilkes
Daryl Wilkes
Director Customer Services
BT
BT
Sushant Pandita
Sushant Pandita
Head of Customer Program Management UK & Ireland
A.P Moller Maersk
A.P Moller Maersk
Ash Blattner
Ash Blattner
Head of Houses of Parliament Switchboard Customer Experience and Service Deliver
UK Parliament
UK Parliament
David Hawksworth
David Hawksworth
Customer Engagement Director
Auto Trader UK
Auto Trader UK
Emma Woollett
Emma Woollett
Customer Insights Director
Tripadvisor
Tripadvisor
Rosie Franca
Rosie Franca
Head of Customer Experience, Midlands & East
Natwest
Natwest
Hazem Taha
Hazem Taha
Global Head of MarTech
HSBC.
HSBC.
Jason Richardson
Jason Richardson
Head of Customer Experience
Abbott Lyon
Abbott Lyon
Stuart Balnaves
Stuart Balnaves
Deputy Director of Customer Experience
Department for Education
Department for Education
Isobel Crosse
Isobel Crosse
Head of Financial Care
Santander
Santander
Jenny Briars
Jenny Briars
Head of Customer Governance
LV=
LV=
Abby Hugglestone
Abby Hugglestone
Director, Contact Centre
Norwegian Cruise Line
Norwegian Cruise Line
Clive Martison
Clive Martison
Head of Customer Experience - UK, India & South Africa
Experian
Experian
Georgia Bradbury-Adams
Georgia Bradbury-Adams
Head of CX Transformation
Motorway
Motorway
Eugene Neale
Eugene Neale
Director of Business IT and AI operations
Loveholidays
Loveholidays
Dan Marrington
Dan Marrington
Director of Transformation
Flutter
Flutter
Ryan Hilton
Ryan Hilton
Customer Director
Nottingham Building Society
Nottingham Building Society
Tommy Guthrie
Tommy Guthrie
Head of Fan Engagement
The Premier League
The Premier League
Kavita Quigley
Kavita Quigley
Head of Customer Relations
Experian
Experian
Vanessa Milan
Vanessa Milan
Head of Voice of the Customer, Global Operations
Cambridge University Press & Assessment
Cambridge University Press & Assessment
Annabel Abell
Annabel Abell
Director of Customer Service
Coventry Building Society
Coventry Building Society
Mo Nuur
Mo Nuur
Head of Customer Product
E.on Next
E.on Next
Deepa Dorai
Deepa Dorai
Global Customer Success Director
Direct ATPI
Direct ATPI
Amelia Mansell
Amelia Mansell
Director of Customer Experience Transformation
Rightmove
Rightmove
Priya Sinha
Priya Sinha
Head of Product Engineering
Vodafone GmbH
Vodafone GmbH
Amy Blackwell
Amy Blackwell
Executive Director, Service Design
JPMorgan Chase
JPMorgan Chase

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