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Providing industry analysis on customer experience trends, our team of Marketing Analysts, Marketing and Business Development deliver the latest on CX trends.

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CCW UK Summit

May 13 - 15, 2024
Novotel London West

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CCW UK Summit

CCW Europe Summit

October 07 - 09, 2024
The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre

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CCW Europe Summit

CCW UK Exchange

November 13 - 14, 2024
Hilton London Syon Park

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CCW UK Exchange
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Latest Webinars

How William Hill Uses AI to Drive Positive Customer Outcomes

2022-10-20
02:00 PM - 03:00 PM BST

Learn how to use data-driven insights to improve first contact resolution, manage compliance, and el...
How William Hill Uses AI to Drive Positive Customer Outcomes

The Missing Ingredient in CX’s Digital Culture

2022-05-17
03:00 PM - 04:00 PM BST

Discover why knowledge management is being used as the number one technology to enhance operational...
The Missing Ingredient in CX’s Digital Culture

Speak the Language of your Global Customers

2021-11-30
02:00 PM - 03:00 PM GMT

Join this one-day exclusive webinar brought to you by CCW Europe Digital in collaboration with Unbab...
Speak the Language of your Global Customers
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