A practical blueprint for building a unified customer experience – aligning omnichannel infrastructure, shared data, and AI-driven intelligence to drive measurable business impact.
3 - 5 March 2026
Hilton London Syon Park, UK
22nd - 23rd April 2026
Hilton Munich City, Germany
5 - 7 October 2026
Hôtel Mövenpick & The Passenger Terminal, Amsterdam, Netherlands
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