WELCOME TO THE CCW UK EXECUTIVE EXCHANGE

3 - 5 March 2026 | London, UK

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Katya Denike

Chief Product Officer Holland & Barrett

Agenda Day Two

5:55 PM FIRESIDE CHAT: UNIFIED BRAND, SEAMLESS CHANNELS: HOLLAND & BARRETT’S RECIPE FOR DOUBLE-DIGIT GROWTH

Holland & Barrett’s five year transformation has reinvented every touchpoint, from website and app to in store experience and the systems behind them. Chief Product Officer Katya Denike led the shift to a digitally enabled organisation, aligning culture, processes and technology to deliver one connected journey. In this fireside chat, she shares how these efforts have fuelled double digit growth in a challenging retail climate and what other leaders can take away.

Discover how to integrate digital and physical channels for a seamless experience.
Learn how to build a digital first culture across the organisation.
Explore how to use real time data and UX research to design customer journeys.
Understand lessons learned and barriers overcome along the way.

Check out the incredible speaker line-up to see who will be joining Katya.

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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk