View from the Boardroom: Insights from Cult Beauty
Hear from Cult Beauty’s Customer Experience Director, Emily Bloomberg, as she dives into why customer-centricity is so important for refining CX
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Customer centricity has fast become a core business requirement if an organisation hopes to stay ahead of its competitors. Consider your own experiences when interacting with a brand, you want to know that you are receiving a meaningful and unique experience.
In this light, Emily Uwemedimo, CCW Europe Digital’s Editor, had the opportunity to sit down with Emily Bloomberg, Customer Experience Director at Cult Beauty, to find how why customer-centricity is important to the growth of a busin...
