Explore the highlights of the CCW Europe Summit 2023, where industry leaders gathered to discuss this year's theme, "Disrupt or Be Disrupted." This comprehensive report captures the event’s standout moments, including trending insights, key takeaways, and transformative conversations. Dive into a letter from Head of Production Kiera Martin, discover the top focus areas and 9 standout sessions, and meet our star speaker. Featuring testimonials, an attendee overview, and insights from the CCW Europe Advisory Board, this report is your guide to innovation in customer experience.