Ankit Rai

Global Head, Customer Value Experience & CRM Lyca Group

Workshop Day - Monday, 3rd November 2025

Customer data should inform more than dashboards. This workshop focuses on transforming insights into action to drive measurable impact.

· Leverage customer data to identify high-value opportunities and risks

· Prioritise CX investments based on behavioural patterns and customer needs

· Translate insight into strategy to enhance experience across key touchpoints

Check out the incredible speaker line-up to see who will be joining Ankit.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk