11-13 November 2025 | Hilton Syon Park, London
CCW UK Executive Exchange Sponsors:
Join us at the CCW UK Executive Exchange, on November 12-14 in London, to connect through 1:1 business meetings with UK customer contact, CX and digital customer management leaders driving change enterprise-wide and shaping the future of their CX strategies.
Complete the below form to learn about the available sponsorship opportunities.
2024 Sponsors and Partners
BSI
Website: www.bsigroup.com
BSI is a business improvement and standards company that partners with more than 77,500 clients globally across multiple industry sectors. BSI provides organizations with the confidence to grow by working with them. Its two flagship customer experience certifications—the BSI Kitemark for Inclusive Service and the BSI Kitemark for Service Excellence—are... Read More
GoTo
Website: www.goto.com
GoTo, a global Software as a Service (SaaS) company, specializes in simplifying work processes. Their suite of tools caters to secure communication, efficient tech support, and streamlined password management. With a substantial user base spanning the globe, GoTo remains committed to enhancing work productivity and flexibility. Read More
SentiSum
Website: www.sentisum.com
SentiSum is an advanced AI-powered platform that transforms customer feedback into actionable insights. By scanning and analyzing various channels—such as support queries, reviews, and social comments—the platform uncovers accurate, granular “reasons for contact.” Businesses can then use these AI tags to enhance customer support experiences, automate ticket routing, and deeply... Read More
Unleash
Website: www.unleash.so
Unleash Labs is at the forefront of information management. Their platform offers several key components: Workplace Search, an AI-powered search system; Collections, which organises knowledge and makes it accessible to users; Assistants, an integrated bot that delivers knowledge; and Connectors, an app integration product. Unleash focuses on enhancing productivity, knowledge... Read More
Omilia
Website: www.omilia.com
Omilia is a Conversational AI pioneer, delivering the highest quality, automated voice and chat solutions for Customer Service. Omilia owns and provides state-of-the-art technology in Conversational AI, enabling clients to improve their customer experience, shorten response times, and reduce costs. The Omilia Cloud offering allows businesses to effortlessly identify, authenticate,... Read More
Yellow.ai
Website: www.yellow.ai
Yellow.ai empowers enterprises to create memorable customer conversations through our AI-first customer service automation platform. Our vision is to drive towards the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai,... Read More
Cognigy
Website: cognigy.com
Cognigy is a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Cognigy’s award-winning AI understands user intents precisely and enables natural dialogs in over 100 languages. Easily... Read More
Connect
Website: www.weconnect.tech
We’re Connect, a global business communications expert with over 30 years’ experience. We have a clear and simple purpose; to help people communicate better. We make this happen by powering frictionless journeys and providing secure networks that benefit organisations, their people and their customers, building towards a brighter, more sustainable... Read More
Coveo
Website: www.coveo.com
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that... Read More
Dialpad
Website: www.dialpad.com
Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together. We’ve designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Centre, Ai Sales Centre, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of... Read More
EvaluAgent
Website: www.evaluagent.com
EvaluAgent’s award-winning Automated Agent Improvement and Engagement Platform, evaluagentCX, helps contact centers improve the quality of sales and service interactions and provide an elevated and differentiated Customer Experience (CX). Every engagement counts when it comes to identifying actionable insights that will improve CX. evaluagentCX is the only platform to connect... Read More
Foundever
Website: www.foundever.com
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and... Read More
HaloCRM
Website: https://halocrm.io/
HaloCRM is a best in class, low to no code solution with out-of-the-box industry best practise processes and workflows. Developed by our expert in-house team, HaloCRM blends industry best practises and feedback from our global customer base together, into a future proof solution that over 100,000 users depend on in... Read More
iSON Xperiences
Website: www.isongrp.com
iSON Xperiences is a premier global customer experience management (CEM) company and the largest in African continent with substantial presence in India. iSON Xperiences has been in the CX Management business since 2011 and as of today, we employ over 18,000 employees across 16 countries globally and 35+ delivery centres. ... Read More
Kaizo
Website: www.kaizo.com
Kaizo is an AI-powered Quality Assurance and Performance Management Platform that improves the quality of customer service and secures brand reputation. Only 2% of customer conversations get reviewed and monitored…but each interaction holds the potential to shape or break a brand. Identifying risks within conversations is crucial to prevent brand... Read More
Nextiva
Website: http://www.nextiva.com/
Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and... Read More
Onecom
Website: www.onecom.co.uk
Onecom is the UK’s leading provider of business telephony and cloud communications, revolutionising customer experiences with innovative solutions. We understand the pivotal role contact centres play in customer interactions, offering advanced technologies that empower agents to deliver efficient and personalised services. We serve nearly 100,000 business organisations, including esteemed clients... Read More
PolyAI
Website: https://poly.ai/
Qualtrics
Website: www.qualtrics.com/uk
Qualtrics, the leader and creator of the experience management category, is a cloud-native software platform that empowers organizations to deliver exceptional experiences and build deep relationships with their customers and employees. With insights from Qualtrics, organizations can identify and resolve the greatest friction points in their business, retain and engage... Read More
Sutherland
Website: www.sutherlandglobal.com
At Sutherland, we are a leading global business and digital transformation partner. We work with iconic brands worldwide in Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities industries. We bring our clients a unique value proposition through market-leading technology... Read More
Zenarate
Website: www.zenarate.com
Zenarate AI Coach develops confident top-performing agents delivering consistently superior customer experiences through AI Simulation Training. AI Coach is the “flight simulator” for customer service and sales agents. In training, where agents are immersed in life-like conversation, screen, and chat simulations to master high-impact topics, they will face with live... Read More
Zingtree
Website: https://zingtree.com/In Partnership With :
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