BSI is a business improvement and standards company that partners with more than 77,500 clients globally across multiple industry sectors. BSI provides organizations with the confidence to grow by working with them. Its two flagship customer experience certifications—the BSI Kitemark for Inclusive Service and the BSI Kitemark for Service Excellence—are already improving the lives of millions of consumers throughout the UK. For over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments to deliver on its purpose by helping its clients fulfil theirs.