Rakesh Mistry

Global Industry Director LivePerson

Agenda Day One

4:00 PM WORKSHOP D: DIGITAL TRANSFORMATION THROUGH AI IN CUSTOMER SERVICE

Integrating generative AI into your service strategy can be daunting.


In this workshop, you will:

 

  • Consider how you can elevate the existing automated elements of your service to excel in 2025 and beyond.
  • Benchmark with your peers to consider how you can get started on weaving AI into customer interactions safely and ethically.
  • Discuss future trends and how you envisage AI applying to your organisation.

Check out the incredible speaker line-up to see who will be joining Rakesh.

Download The Latest Agenda