WELCOME TO THE CCW UK EXECUTIVE EXCHANGE MARCH
2 - 4 March 2027
| London, UK
Carolyn Forbes
Head of Service Innovation The Telegraph
Agenda Day One
10:05 AM PANEL DISCUSSION: WHAT SHOULD YOU STOP, START & SCALE IN 2027?
AI is moving rapidly from individual automation and basic AI use cases towards, predictive intelligence, adaptive experiences and increasingly autonomous agents. Yet organisations are progressing at very different speeds, and investing in every emerging capability is neither realistic nor valuable. This panel explores what the next generation of AI could mean for customer organisations and helps leaders identify where to begin, which foundations must come first, and which proven capabilities are ready to scale over the next 12 months.
- Stop: Pursuing disconnected AI use cases without clear customer value, operational ownership or measurable outcomes.
- Start: Building the data, governance, skills and orchestration needed to prepare for more predictive and autonomous AI.
- Scale: Expanding proven capabilities that improve productivity, personalisation and customer outcomes across the enterprise.
Check out the incredible speaker line-up to see who will be joining Carolyn.
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