Tomer Egozi

In today's fast-paced customer care environment, efficiency and accuracy are everything. However, when critical data is scattered across multiple repositories and SaaS tools, delivering fast and accurate answers becomes a challenge.

In this session, we will share the latest breakthroughs in AI technology that are embedded in Unleash, enabling customer care teams to get instant, accurate answers to their knowledge gaps, including:

·Leveraging an AI chatbot to provide instant, precise answers tailored to your customers' needs.

·Seamlessly connecting and consolidating data from over 70 sources, including IM, chats, emails, and more.

·Accessing accurate, real-time information within seconds.

Identifying and resolving inconsistencies across your knowledge bases to ensure your customers receive the most reliable information.