Nathan Turner

Director of Player Support Fortis Games

Agenda Day Two - Wednesday 15th November 2023 [GMT]

9:25 AM Presentation: Beyond the Boundaries of Designing CX: Breaking Traditions & Overcoming Challenges

  • Understand how innovative customer experience strategies are being built across areas such as support, VIP or loyalty teams and building partnerships with stakeholders 
  • Discuss the intersection of customer trust, safety and responsible practices
  • Ensure that employees have purposeful, fulfilling and engaging roles from entry to the organisation


Check out the incredible speaker line-up to see who will be joining Nathan.

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