Georgia Bradbury-Adams

With AI on the minds of the C-Suite in most organisations right now, it has become a non-negotiable to begin leveraging the technology and reap the rewards it can offer.  

Whilst many organisations are still playing catch-up with making their processes as efficient as possible before turning their attention to the novel uses of Generative AI and modern CX tools, Georgia and her team have pressed “go” at a time when risk-averse leaders might not. In this session, learn about the core challenges Georgia faced revamping her CX department to be digitally equipped in a short space of time and more importantly, the results realised.