Faith Galiwango

Head of Customer Experience By Miles

A human-centric leader dedicated to building a bridge between great outcomes for people and company successes. Centering customer needs and creating experiences that infuse empathy, efficiency, and delight to provide the best customer and business results.

Agenda Day One - Tuesday 14th November 2023 [GMT]

4:00 PM B: The Evolution of the Hybrid Workforce: Empower & Elevate Agents in the AI Era

Boost employee engagement throughout changing dynamics in the workplace and enable agents to deliver personalised and customer-centric service
Shift internal perception that your first customer is your employee

Check out the incredible speaker line-up to see who will be joining Faith.

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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: 44 (0) 207 368 9300
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk