Kath Simons Porter

Kath Simons Porter

Principal Contact Center Sales Specialist Zendesk
Kath Simons Porter

Executive Exchange Day One

3:20 PM INTEGRATING CHANNELS, EMPOWERING PEOPLE: THE FUTURE OF UNIFIED CUSTOMER JOURNEYS

This masterclass is designed for senior CX decision makers eager to harness the power of AI and elevate the contact centre’s role in delivering seamless, unified customer journeys.

Explore how integrating multiple channels and empowering your teams can transform customer experience, driving loyalty and efficiency in a connected digital world. Join us to learn forward-thinking strategies that put AI and the contact centre at the heart of exceptional CX.


Check out the incredible speaker line-up to see who will be joining Kath.

Download The Latest Agenda