Your gateway to the UK’s most exclusive CX boardroom

This invite-only event is the UK’s most senior and exclusive forum for leaders shaping the future of customer experience, service, and operations for three days of peer-level debate and matched one-to-one meetings. If your solutions help enterprises deliver experience at scale—efficiently and profitably—this is where you earn a seat at the table.

Why sponsors choose the CCW UK Executive Exchange

• 20 pre-scheduled 1-to-1 meetings with VP / Director decision-makers, curated around shared priorities
• A strictly vetted audience investing in CX, AI, automation, and workforce transformation within 6–12 months
• Boardroom-style discussions that cut through noise and accelerate deals
• Unrivalled networking—from Michelin-star dining to private-suite round-tables—inside a five-star Knightsbridge venue

Discover why CCW Europe is the premier platform for connecting with the most influential leaders in Customer Experience, digital transformation, and contact centre innovation. The 2025 Sponsorship Prospectus offers an exclusive look at how we help you engage with an elite community of over 67,000 CX professionals, position your brand as an industry leader through bespoke sponsorship opportunities, and achieve measurable ROI with strategies tailored to your goals. Explore detailed event calendars, audience insights, sponsorship packages, and testimonials from partners who have seen success with CCW Europe.

Inside this report, you'll discover an exclusive behind-the-scenes look at the calibre of executives who attended the March edition, their investment priorities, and the high level of engagement you can expect from our platform. Key highlights include a snapshot of the attendees, a summary of five standout sessions, testimonials, advisory board members, and sponsors.

Download your copy of the post-show report for more details.

Welcome to the CCW UK Executive Exchange, an invite-only networking event for senior CX, digital service, and contact centre leaders to share best practices.

Download the agenda to view the full speaker line-up and session outlines from the previous edition, held from 12th to 14th November at Hilton Syon Park, London. This year's theme focuses on proactive and futuristic CX strategies. Join us for unique discussions and practical insights.

Hear from Jo Fairley, Co-Founder of Green & Black's, and over 25 experts on topics like AI, long-term CX strategies, customer trust, and building the dream team. Download your copy of the previous agenda for more details.