Your gateway to the UK’s most exclusive CX boardroom

This invite-only event is the UK’s most senior and exclusive forum for leaders shaping the future of customer experience, service, and operations for three days of peer-level debate and matched one-to-one meetings. If your solutions help enterprises deliver experience at scale—efficiently and profitably—this is where you earn a seat at the table.

Why sponsors choose the CCW UK Executive Exchange

• 20 pre-scheduled 1-to-1 meetings with VP / Director decision-makers, curated around shared priorities
• A strictly vetted audience investing in CX, AI, automation, and workforce transformation within 6–12 months
• Boardroom-style discussions that cut through noise and accelerate deals
• Unrivalled networking—from Michelin-star dining to private-suite round-tables—inside a five-star Knightsbridge venue

Download the CCW UK Executive Exchange 2025 Sponsorship Prospectus to see how sponsors successfully planned their participation, including: Attendee Insights: Access to high-quality business intelligence that shaped go-to-market strategies and messaging. Global Brands: Connection with a high-value audience from leading companies. Key Themes: Opportunities to align solutions with 2025’s hottest topics. Engagement Opportunities: Packages that met diverse sponsor needs. Success Stories: Real examples of how past sponsors achieved measurable results.

80 leaders. One closed-door conversation about what CX becomes next.

Taking place 2nd – 4th November 2026 at De Vere Beaumont Estate, Windsor, the CCW UK Executive Exchange is intentionally small, deliberately senior and built around relevance. This is not a room you sit at the back of. It is a room you become part of.

Join 80 hand-selected Director-level CX leaders and above, each responsible for live customer transformation, AI adoption, service redesign or operational change.

Key topics include:

• Scaling AI, automation and productivity gains
• Data unification, insight and customer understanding
• Workforce transformation, skills and change adoption
• Operational efficiency, cost and contact centre transformation
• Personalisation, engagement and growth
• Omnichannel delivery and continuous journey improvement
• Proactive CX models, governance, risk and leadership alignment

Discover why CCW Europe is the premier platform for connecting with the most influential leaders in Customer Experience, digital transformation, and contact centre innovation. This 2026 Sponsorship Prospectus offers an exclusive look at how we help you engage with an elite community of over 80,000 CX professionals, position your brand as an industry leader through bespoke sponsorship opportunities, and achieve measurable ROI with strategies tailored to your goals. Explore detailed event calendars, audience insights, sponsorship packages, and testimonials from partners who have seen success with CCW Europe.