Omilia is a Conversational AI pioneer, delivering the highest quality, automated voice and chat solutions for Customer Service for over 20 years. Omilia owns and provides state-of-the-art technology in Conversational AI, enabling clients to improve their customer experience, shorten response times, and reduce costs while breaking the glass ceiling of CX fulfilment. The Omilia Cloud offering allows businesses to effortlessly identify, authenticate, and serve customers with ready-to-go integrations, across any channel, by pre-built solutions trained for their use case.

A true product leader, Omilia delivers unprecedented voice-recognition accuracy, and the market acknowledgment for it is growing: Omilia was recognized as a Leader in the Gartner 2022 Magic Quadrant for Enterprise Conversational AI Platforms and the Worldwide Conversational AI Software Platforms for Customer Service by IDC.