The #1 UK Event for Progressive Customer Engagement, CX, and Digital Service Leaders

12 - 14 May, 2025 | Allianz Stadium, Twickenham, London

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Stijn Bannier

Global Product Director adidas

Stijn Bannier is a product leader with a proven track record of driving transformative change and engaging customers. As the Global Product Director at adidas, Stijn leverages extensive experience, among others from Air France-KLM and the University of Brussels, to lead high-performing teams and deliver innovative solutions. Outside of work, Stijn is also keyboard player in the punk rock band Sparrow Falls and the stoner band 22AD, with which he has toured through Europe.

Tuesday 13th May 2025

9:30 AM PRESENTATION: GLOBAL CONVERSATIONS: SCALING ADIDAS’ CUSTOMER SERVICE AI ACROSS MARKETS & LANGUAGES

Explore how adidas leveraged Cognigy.AI to scale their customer service AI agent.
Learn strategies for balancing global consistency with local flexibility in AI implementations.

Check out the incredible speaker line-up to see who will be joining Stijn.

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